top of page

TERMS &
CONDITIONS

Please read the following terms of service - these are deemed agreed upon payment.

It's a bit of a long read - sorry!

 

If you have a question that isn't covered here, please submit via email.

The following Terms and Conditions of Service apply to all products and services provided by Metamorfosis Design (hereinafter referred to as Metamorfosis) and in the event of any dispute are governed by the laws of England.

All work is carried out by Metamorfosis on the understanding that the client has agreed to our terms and conditions as they are deemed agreed on payment of invoice.

Copyright is retained by Metamorfosis on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.

If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by us as fulfilling the contract. All other designs remain the property of Metamorfosis, unless specifically agreed in writing.

  • What type of information do you collect?
    We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information.We may use software tools [google analytics] to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information [including name, email etc where given]; comments, feedback, product reviews, recommendations, and personal profile.
  • How do you collect this information?
    When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only
  • Why do you collect this information?
    We collect non-personal and personal information for the following purposes: ​ to provide and operate the services; to provide our users with ongoing customer assistance and technical support; to be able to contact our visitors and users with general or personalised service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations.
  • How do you store, use, share and disclose your site visitors' personal information?
    Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
  • How do you communicate with your site visitors?
    We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
  • How do you use cookies and other tracking data?
    It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilising other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by the Wix Privacy Policy.
  • How can your site visitors withdraw consent?
    If you don’t want us to process your data anymore, please contact us at info@metamorfosisdesign.co.uk.
  • Privacy Policy updates
    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
  • Questions & contact information
    If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@metamorfosisdesign.co.uk
bottom of page